Call Center

{
    "enableVideo": false,
    "allowCallerToDialEscapeDigit": false,
    "resetCallStatisticsUponEntryInQueue": true,
    "allowAgentLogoff": true,
    "allowCallWaitingForAgents": true,
    "playRingingWhenOfferingCall": true,
    "externalPreferredAudioCodec": "None",
    "internalPreferredAudioCodec": "None",
    "enableReporting": false,
    "allowCallsToAgentsInWrapUp": true,
    "overrideAgentWrapUpTime": false,
    "enableAutomaticStateChangeForAgents": false,
    "forceDeliveryOfCalls": false,
    "type": "Premium",
    "serviceUserIdPrefix": "mock.cc.1",
    "serviceInstanceProfile": {
        "name": "mock.cc.1",
        "callingLineIdLastName": "mock.cc.1",
        "callingLineIdFirstName": "mock.cc.1",
        "password": "l@q3zC"
    },
    "policy": "Circular",
    "routingType": "Priority Based",
    "queueLength": 3,
    "escapeDigit": "3",
    "serviceProviderId": "odin.mock.ent1",
    "groupId": "odin.mock.grp1",
    "serviceUserId": "[email protected]"
}