PUT - Group Call Center Bounced Call

my_api.group_call_center_bounced_calls()

Update the bounced call settings of a single Call Center (CC).

Parameters

  • call_center_user_id (str): Service user ID of the target CC.

  • updates (dict): Updates to apply to target CC.

Returns

  • None: This method does not return any specific value.

How To Use:

from odins_spear import api

my_api= api.Api(base_url="https://base_url/api/vx", username="john.smith", password="ODIN_INSTANCE_1")
my_api.authenticate()

my_call_center = "call_center_user_id@domain.com"
my_updates= {
	"isActive":true,
	"numberOfRingsBeforeBouncingCall":5,
	"enableTransfer":false,
	"bounceCallWhenAgentUnavailable":true,
	"alertCallCenterCallOnHold":true,
	"alertCallCenterCallOnHoldSeconds":30,
	"bounceCallCenterCallOnHold":false,
	"bounceCallCenterCallOnHoldSeconds":60,
}

my_api.put.group_call_center_bounced_calls(
    call_center_user_id = my_call_center,
    updates = my_updates
)

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