PUT - Group Call Center Bounced Call

Update the bounced call settings of a single Call Center (CC).

Parameters

  • call_center_user_id (str): Service user ID of the target CC.

  • updates (dict): Updates to apply to target CC.

Returns

  • None: This method does not return any specific value.

How To Use:

my_call_center = "[email protected]"
my_updates= {
	"isActive":true,
	"numberOfRingsBeforeBouncingCall":5,
	"enableTransfer":false,
	"bounceCallWhenAgentUnavailable":true,
	"alertCallCenterCallOnHold":true,
	"alertCallCenterCallOnHoldSeconds":30,
	"bounceCallCenterCallOnHold":false,
	"bounceCallCenterCallOnHoldSeconds":60,
}

my_api.call_centers.put_group_call_center_bounced_calls(
    call_center_user_id = my_call_center,
    updates = my_updates
)

Last updated

Was this helpful?