POST - Auto Attendant

Builds an Auto Attendant (AA) from the given payload.

Parameters

• service_provider_id (str): Service Provider ID of the group where the AA should be built.

• group_id (str): Group ID where the AA should be built.

• service_user_id (str): Service User ID of the AA (including the domain).

• aa_name (str): Name of the AA

• aa_type (str, optional): Type of AA: "Basic" or "Standard". Will default to "Basic". NOTE: The "Auto Attendant - Standard" service must be enabled on the group in order for the aa_type to be set to "Standard".

• payload (dict, optional): Additional AA configuration data.

Returns

• Dict: Returns the AA profile.

How To Use:

my_api.auto_attendants.post_auto_attendant(
    service_provider_id="my_service_provider_id",
    group_id="my_group_id", 
    service_user_id="[e-mail]", 
    aa_name="Test AA" ,
    aa_type="Basic"
)

Example Returned Data (Formatted)

{
  "serviceInstanceProfile": {
    "name": "Test AA",
    "callingLineIdLastName": "Test AA",
    "callingLineIdFirstName": "Test AA",
    "hiraganaLastName": "Test AA",
    "hiraganaFirstName": "Auto Attendant",
    "language": "English",
    "timeZone": "Europe/London",
    "timeZoneDisplayName": "(GMT+01:00) Greenwich Mean Time",
    "aliases": []
  },
  "type": "Basic",
  "firstDigitTimeoutSeconds": 1,
  "enableVideo": False,
  "extensionDialingScope": "Group",
  "nameDialingScope": "Group",
  "nameDialingEntries": "LastName + FirstName",
  "businessHoursMenu": {
    "announcementSelection": "Default",
    "enableFirstMenuLevelExtensionDialing": False,
    "keys": [
      {
        "key": "0",
        "action": "Transfer To Operator",
        "description": None,
        "phoneNumber": None,
        "submenuId": None
      },
      {
        "key": "1",
        "action": "Extension Dialing",
        "description": None,
        "phoneNumber": None,
        "submenuId": None
      },
      {
        "key": "2",
        "action": "Name Dialing",
        "description": None,
        "phoneNumber": None,
        "submenuId": None
      }
    ]
  },
  "afterHoursMenu": {
    "announcementSelection": "Default",
    "enableFirstMenuLevelExtensionDialing": False,
    "keys": [
      {
        "key": "0",
        "action": "Transfer To Operator",
        "description": None,
        "phoneNumber": None,
        "submenuId": None
      },
      {
        "key": "1",
        "action": "Extension Dialing",
        "description": None,
        "phoneNumber": None,
        "submenuId": None
      },
      {
        "key": "2",
        "action": "Name Dialing",
        "description": None,
        "phoneNumber": None,
        "submenuId": None
      }
    ]
  },
  "serviceUserId": "[e-mail]",
  "resellerId": None,
  "serviceProviderId": "TestLab",
  "groupId": "JRDNEVA",
  "isEnterprise": True
}