GET - Group Call Center Bounced Calls

Retrieves the number of rings before a call is bounced from the specified call center.

Parameters

• service_user_id (str): Target Call Center ID

Returns

• Dict: Amount of Rings before a call is Bounced

How To Use:

my_api.call_centers.get_group_call_center_bounced_calls(
    service_user_id="[e-mail]"
)

Example Returned Data (Formatted)

{
  "isActive": true,
  "numberOfRingsBeforeBouncingCall": 5,
  "enableTransfer": false,
  "bounceCallWhenAgentUnavailable": true,
  "alertCallCenterCallOnHold": true,
  "alertCallCenterCallOnHoldSeconds": 30,
  "bounceCallCenterCallOnHold": false,
  "bounceCallCenterCallOnHoldSeconds": 60,
  "serviceUserId": "[e-mail]"
}