GET - Group Call Center Stranded Calls Unavailable
Retrieves the forwarding number for a user when a call center doesn't answer, along with the count of agents with an unavailable code in the call center.
Parameters
service_user_id (str): Target Call Center ID
Returns
Dict: Number to be Forwarded to, and Agents with an Unavailable Code set.
How To Use:
my_api.call_centers.get_group_call_center_stranded_calls_unavailable(
service_user_id="[email protected]"
)
Example Returned Data (Formatted)
{
"serviceUserId": "[email protected]",
"action": "None",
"transferPhoneNumber": null,
"audioMessageSource": "File",
"videoMessageSource": "Default",
"audioUrlList": [],
"videoUrlList": [],
"audioFileList": [
{
"name": "StrandedCallsUnavailableAudio.wav",
"mediaType": "WAV",
"level": "User"
}
],
"videoFileList": []
}
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