GET - User Stats

Pulls a single users call statistics for a specified period of time.

Parameters

• user_id (str): Target user ID you would like to pull call statistics for.

• start_date (str): Start date of desired time period. Date must follow format 'YYYY-MM-DD'

• end_date (str, optional): End date of desired time period. Date must follow format 'YYYY-MM-DD'. If this date is the same as Start date you do not need this parameter. Defaults to None.

• start_time (type, optional): Start time of desired time period. Time must follow formate 'HH:MM:SS'. If you do not need to filter by time and want the whole day leave this parameter. Defaults to "00:00:00". MAX Request is 3 months.

• end_time (type, optional): End time of desired time period. Time must follow formate 'HH:MM:SS'. If you do not need to filter by time and want the whole day leave this parameter. Defaults to "23:59:59". MAX Request is 3 months.

• time_zone (str, optional): A specified time you would like to see call records in. Time zone must follow format 'GMT', 'EST', 'PST'. Defaults to "Z" (UTC Time Zone).

Returns

• Dict: Users call record statistics for specified time period.

How To Use:

my_api.call_records.get_users_stats{
    "userIds",
    "startTime",
    "endTime"
}

Example Data Returned (Formatted)

{
  "userId": null,
  "total": 0,
  "totalAnsweredAndMissed": null,
  "answeredTotal": null,
  "missedTotal": null,
  "busyTotal": null,
  "redirectTotal": null,
  "receivedTotal": null,
  "receivedMissed": null,
  "receivedAnswered": null,
  "placedTotal": null,
  "placedMissed": null,
  "placedAnswered": null
}