POST - Group Hunt Group

Builds a hunt group (HG) in the specified group.

Parameters

• service_provider_id (str): The service provider ID in which the target group is built.

• group_id (str): The group ID where the HG should be built.

• service_user_id (str): The service user ID for the new HG. This must include the domain of the user.

• clid_first_name (str): The Calling Line ID first name.

• clid_last_name (str): The Calling Line ID last name.

• extension (str): The extension number for the HG. This must be entered as a string.

• payload (dict, optional): HG configuration data.

• agents (list, optional): List of user IDs (str) that should be assigned to the new HG. The user(s) must already exist in the group.

• policy (str, optional): Regular, Circular, Simultaneous, Uniform, Weighted. Defaults to Regular.

• no_answer_number_of_rings (int, optional): Defaults to 5.

• forward_timeout_seconds (int, optional): Defaults to 0.

Returns

• None: This method does not return any specific value.

How To Use:

hunt_group_agents= [
    "[email protected]",
    "[email protected]"
]

my_api.hunt_groups.post_group_hunt_group(
    my_service_provider_id = "ServiceProviderID",
    my_group_id = "GroupID", 
    service_user_id = "[email protected]", 
    clid_first_name = "odin", 
    clid_last_name = "mock.hg.2", 
    hunt_group_extension = "1234", 
    agents = hunt_group_agents, 
    policy = "Regular"    
)

Example Returned Data of Hunt Group (Formatted)

{
    "serviceInstanceProfile": {
        "name": "odin mock.hg.2",
        "callingLineIdLastName": "mock.hg.2",
        "callingLineIdFirstName": "odin",
        "hiraganaLastName": "odin mock.hg.2",
        "hiraganaFirstName": "Hunt Group",
        "extension": "1234",
        "language": "English",
        "timeZone": "Europe/London",
        "timeZoneDisplayName": "(GMT+01:00) Greenwich Mean Time",
        "aliases": []
    },
    "policy": "Regular",
    "huntAfterNoAnswer": False,
    "noAnswerNumberOfRings": 5,
    "forwardAfterTimeout": False,
    "forwardTimeoutSeconds": 0,
    "allowCallWaitingForAgents": False,
    "useSystemHuntGroupCLIDSetting": False,
    "includeHuntGroupNameInCLID": False,
    "enableNotReachableForwarding": False,
    "makeBusyWhenNotReachable": False,
    "allowMembersToControlGroupBusy": False,
    "enableGroupBusy": False,
    "applyGroupBusyWhenTerminatingToAgent": False,
    "serviceUserId": "[email protected]",
    "resellerId": None,
    "serviceProviderId": "ServiceProviderID",
    "groupId": "GroupID",
    "isEnterprise": True,
    "agents": [
        {
            "userId": "[email protected]",
            "lastName": "1",
            "firstName": "hunt_group_user",
            "hiraganaLastName": "1",
            "hiraganaFirstName": "hunt_group_user",
            "weight": None,
            "phoneNumber": None,
            "extension": "111111",
            "department": None,
            "emailAddress": None,
            "isPhoneNumberActivated": None,
            "countryCode": None,
            "nationalPrefix": None,
            "departmentName": None,
            "departmentType": None,
            "parentDepartment": None,
            "parentDepartmentType": None,
            "groupId": "GroupID",
            "groupName": "Group Name"
        }, 
        {
            "userId": "[email protected]",
            "lastName": "2",
            "firstName": "hunt_group_user",
            "hiraganaLastName": "2",
            "hiraganaFirstName": "hunt_group_user",
            "weight": None,
            "phoneNumber": None,
            "extension": "222222",
            "department": None,
            "emailAddress": None,
            "isPhoneNumberActivated": None,
            "countryCode": None,
            "nationalPrefix": None,
            "departmentName": None,
            "departmentType": None,
            "parentDepartment": None,
            "parentDepartmentType": None,
            "groupId": "GroupID",
            "groupName": "Group Name"
        }
    ]
}