PUT - Group Call Center Agents Levels

Update a list of agents' skill levels in a single Call Center (CC).

Parameters

• call_center_user_id (str): Service user ID of the call center users belong to.

• agent_user_ids (list): List of the target users. skill_level (int):

• Skill level that will be applied to the list of users in the target call center.

Returns

• Dict: CC ID and list of the agent and their updated skill level.

How To Use:

my_call_center = "[email protected]"
my_agents = ["[email protected]", "[email protected]", "[email protected]"]

my_api.call_centers.put_group_call_center_agents_levels(
    call_center_user_id = my_call_center,
    agent_user_ids = my_agents,
    skill_level = 10
)