🌊PUT - Group Call Center Overflow

my_api.group_call_center_overflow()

Update the overflow settings of a single Call Center (CC).

Parameters

  • call_center_user_id (str): Service user ID of the target CC.

  • updates (dict): Updates to apply to target CC.

Returns

  • None: This method does not return any specific value.

How To Use:

from odins_spear import api

my_api= api.Api(base_url="https://base_url/api/vx", username="john.smith", password="ODIN_INSTANCE_1")
my_api.authenticate()

my_call_center = "call_center_user_id@domain.com"
my_updates= {
	"action":"Busy",
	"transferPhoneNumber":null,
	"overflowAfterTimeout":true,
	"timeoutSeconds":30,
	"playAnnouncementBeforeOverflowProcessing":true,
	"audioMessageSource":"Default",
	"videoMessageSource":"Default",
	"audioUrlList":[],
	"videoUrlList":[],
	"audioFileList":[],
	"videoFileList":[]
}

my_api.put.group_call_center_forced_forwarding(
    call_center_user_id = my_call_center,
    updates = my_updates
)

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