Retrieves a list of call centers that the specified user is currently associated with.
from odins_spear import api
my_api= api.Api(base_url="https://base_url/api/vx", username="john.smith", password="ODIN_INSTANCE_1")
my_api.authenticate()
my_api.get.user_call_center(
user_id="myUserID@domain.com"
)
{
"agentACDState": "Available",
"agentThresholdProfileName": "Default Agent Threshold Profile",
"useDefaultGuardTimer": true,
"enableGuardTimer": false,
"guardTimerSeconds": 5,
"useSystemDefaultUnavailableSettings": true,
"forceAgentUnavailableOnDNDActivation": false,
"forceAgentUnavailableOnPersonalCalls": false,
"forceAgentUnavailableOnBouncedCallLimit": false,
"numberConsecutiveBouncedCallsToForceAgentUnavailable": 3,
"forceAgentUnavailableOnNotReachable": false,
"makeOutgoingCallsAsCallCenter": false,
"userId": "myUserID@domain.com",
"callCenters": [
{
"serviceUserId": "TestCallCenter",
"phoneNumber": null,
"extension": null,
"available": true,
"logoffAllowed": false,
"type": "Premium",
"priority": 1,
"routingType": "Priority Based",
"skillLevel": null
}
]
}