PUT - Group Call Center Agents

This method allows you to add or remove agents in a Call Center (CC).

Note: Leave the agent_user_ids blank to remove all users and to remove some only include the users you would like to include in this call center.

Parameters

  • call_center_user_id (str): Service user ID of the target call center.

  • agent_user_ids (list): List of user IDs to be added to call center.

Returns

  • Dict: Dictionary of the new state of the CC.

How To Use:

my_call_center = "[email protected]"
my_agents = ["[email protected]", "[email protected]", "[email protected]"]

my_api.call_centers.put_group_call_center_agents(
    call_center_user_id = my_call_center,
    agent_user_ids = my_agents
)

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